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Approach

Our 5 steps approach to boost organizations' Pareto efficiency 

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The purpose of this page is not to publish our proprietary methodology on the Web but to give prospects an idea of what a Strategic Simplification engagement entails.

Our methodology consists of 5 steps aimed at leading the organization toward comprehensive Pareto efficiency. These 5 steps are:

  1. Diagnose
  2. Streamline Operations
  3. Adjust Strategy 
  4. Implement and Roll-out
  5. Monitor and Follow-up

Step 1: Diagnose

Objective

bullet

Identify all "trivial many" activities across business operation.

Key Tasks

bulletProduce project charter
bulletConduct mobilization seminar
bulletReview product/service portfolio
bulletReview tariff structure
bulletReview delivery process
bulletEvaluate all tributary business processes [to the delivery process]
bulletEvaluate information systems
bulletIdentify customer servicing issues
bulletDefine the project evaluation criteria

Step 2: Streamline Operations

Objective

bullet

Identify all unnecessary complexities to prune so as to maximize Pareto efficiency  

Key tasks & Deliverables

bulletAssess and approve streamlined product/service portfolio
bulletAssess and approve streamlined tariff structure
bulletRedesign business processes
bulletAssess the opportunity to improve or replace information systems
bulletChallenge the various corporate functions on tactical options made
bulletCommunicate change plan internally
bulletObtain formal sign-off

Step 3: Adjust Strategy

Objective

bullet

Compensate de-complexification effects by business facilitation and enhancement measures

Key tasks

bulletBuild a stronger brand where key product or service characteristics are better emphasized
bulletPerform internal information campaign
bulletImplement quality improvement plan
bulletProduce detailed business automation plan
bulletAssess related market segments in which to diversify
bulletSet-up external communication plan
bulletSet-up training plan
bulletProduce roll-out plan

Step 4: Implement and Roll-out 

Objective

bulletManage the transition with de-complexified business operations 

Key Tasks

bulletDocument new procedures
bulletTrain internal resources
bulletCommunicate with customers
bulletAdapt IT systems (or implement a package)
bulletImplement new business processes
bulletInstitutionalize the approach (for new products, new services, new customers)

Step 5: Monitor and Follow-up

Objective

bulletEvaluate project and set-up continuous improvement measures.

Key Tasks

bulletImplement overall project evaluation criteria
bulletSurvey internal resources
bulletSurvey customers
bulletConduct overall assessment with management

These 5 steps correspond to a full blown Strategic Simplification project lifecycle. IT Cortex also conducts more focused assignments, for example on business pre-automation, Pareto optimized mergers and acquisitions and Pareto optimized downsizing. Actually any tailor-made assignments aimed at optimizing organization and business automation will be considered by IT Cortex.

Only the skeleton of our approach has been presented. To flesh it out, do not hesitate to contact us.

IT Cortex

Business Pre-automation ] Pareto Merge ] Pareto-Sizing ] Self-evaluation Form ] [ Approach ]